PREMIUM SUPPORT:

    The speed, clarity, and strategic help of a full team—without the headcount.

    Scale faster, resolve issues instantly, and make decisions with confidence using Optimo Premium Support.

    Have Questions? Speak with our team.

    Zoom
    Slack

    Direct access to your dedicated support team through Slack and Zoom— so you get fast answers, clear guidance, and time back to focus on growing your business.

    Premium Support Changes the Game:

    Here's what users experience after upgrading.

    "It feels like we just hired 12 new assistants."

    - Danny, Razor Ridge Leads

    "Premium Support has been a total game changer—solving issues fast and saving us hours."

    - Matt, Symplast Development

    "Premium Support is going to save my team HOURS every month. Loving it so far."

    - Zach, Hello Church

    97%

    Customer Satisfaction (CSAT) Score

    Customers love it.

    83%

    Faster Response Times

    No more waiting.

    4x

    Faster Resolutions

    Problems solved 4X faster.

    Have Questions? Speak with our team.

    Optimo Premium Support Pricing

    PREMIUM SUPPORT
    $500/Month
    $5000/ year save 17%

    Keep your business running smoothly with dedicated support, strategic insights and minimal downtime.

    Have Questions? Speak with our team.

    Why Premium Support? Because your time is too valuable.

    Running a business is hard enough. Waiting on tickets, hunting down answers, or wasting hours on trial-and-error slows your growth. Premium Support isn't just help—it's a partnership. Our team becomes your team.

    Speed

    No more waiting. Premium Support gives you direct access to experts via Slack or Zoom who know your setup. Quicker answers; less waiting, so YOU stay focused on what matters

    Clarity

    Premium Support doesn't just fix problems, it helps prevent them. Your dedicated support rep becomes a strategic guide so that you can move forward with confidence

    Bandwidth

    Premium Support acts like extra hands on your team—solving problems quickly so you can lead, sell, and execute without friction.

    What you get with Premium Support

    Have Questions? Speak with our team.

    Before Premium

    • Waiting on tickets
    • Repeating your issue
    • Numerous support articles
    • Uncertainty on best practices

    After Premium

    • Get instant help via Slack & Zoom
    • Dedicated reps who know your setup
    • Human walkthroughs and clarity
    • Expert guidance, instantly

    Standard Support vs Premium Support

    Standard support works for simple issues, but when your business relies on Optimo to run daily operations, you need solutions that go beyond... standard.

    FEATURE
    Standard Support
    Premium Support
    Ticket Resolution Time
    1-3 days
    4X Faster
    Response Time
    Instant for AI Chat | Tickets Up to 48 hrs
    Under 30 minutes
    Dedicated Technical Account Manager (TAM)
    Premium Support Kick-off Call
    Quarterly Support Business Reviews
    Dedicated Slack Channel
    End-to-End Ticket Resolution
    Direct TAM Booking Access

    Upgrade to Premium support for $500 a month to unlock these features!

    Have Questions? Speak with our team.

    It's Like Having an Extra Set of Hands—
    On Demand

    With Premium Support, you'll get expert guidance, fast answers, and efficient help—so you can stay focused on growing your business.

    Have Questions? Speak with our team.

    Ready to upgrade your business?

    Join thousands of modern businesses that use Optimo to save time, impress clients, and grow faster.

    Excited woman pointing

    Subscribe To Our Newsletter!