Privacy Policy for Optimo Software Co

Thank you for visiting https://getoptimo.io (the "Website"). Your privacy is important to us. This Privacy Policy ("Policy") describes the types of information Optimo Software Co (Vision Consulting Group (Global) Pty Ltd trading as Optimo Software Co) (the "Company", "we", "us", or "our") may collect from you or that you may provide when you visit the Website and use the products, features, materials, and services we offer (collectively, with the Website, the "Services"). Optimo Software Co is a white-label provider of HighLevel, and this Policy also explains how we handle information as part of that service.

Changes to Our Privacy Policy

This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the address specified in your account, a message on the Services, or a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Information We Collect:

We collect different types of information from you in a variety of ways, including:

Information You Provide to Us
When you interact with our services, you may voluntarily provide us with the following:

Personal Information: This includes your name, email address, phone number, username, password, and any other details you submit when creating an account, contacting customer support, or using features within our services.

Transaction Information: This includes details related to any purchases made through our services, such as payment information (e.g., credit or debit card details), billing and shipping addresses, and other order-related data.

User Content: Any content or information you submit to be published or displayed in public areas of the site (e.g., reviews, comments, or profile iinformation). Please be aware that submitting content to public areas is done at your own risk, and we cannot control how others may use that information.

The technologies we use for automatic data collection may include:

Cookies: A small data file stored on your device that helps improve your experience by remembering your preferences and customising content.Web Beacons: Small files that allow us to track your usage of our services and measure the effectiveness of our marketing efforts.JavaScripts, HTML5 Local Storage, and Entity Tags: Technologies used to enhance Website performance and customise your experience.Resettable Device Identifiers: Identifiers used to make online advertising more relevant.

How We Use Your Information

We may use the information we collect about you in the following ways:

To provide the Services and content to you, including services provided as part of our white-label partnership with HighLevel.To communicate with you regarding your account or purchases.To personalise and improve the Services.To send you updates, newsletters, offers, or promotions.To detect, prevent, or investigate fraud, security breaches, or illegal activities.To comply with legal obligations or to enforce our rights under contracts.To develop and improve our products and services.

How We Share Your Information

We do not share your personal information except in the following cases:

Service Providers: We may share your information with third-party service providers that help us with payment processing, website hosting, analytics, and customer support (e.g., Google Analytics, Facebook Ads, Google Ads). Business Transfers: If we undergo a merger or transfer of our business, your information may be disclosed to the relevant parties.Legal Obligations: We may disclose your information to comply with any legal requirements or to protect our rights.With Your Consent: We may disclose your information for any other purpose with your explicit consent.

Third-Party Services and Tracking

The Services may contain links to other websites or services, including social media platforms and advertising networks (e.g., Google Ad Manager, Facebook). These third parties may use cookies, web beacons, and other technologies to collect information about you when you use the Services.

Facebook Account Access (Facebook, Inc.): This service allows the Website to connect with the User's account on the Facebook social network.Google Analytics (Google LLC): Used to track and analyze website usage.Google Ads Remarketing (Google LLC): A remarketing service that uses cookies to serve ads based on your past activity.Facebook Custom Audience and Remarketing: Provides targeted advertising based on your activity on the Website.

How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorised access, use, or disclosure. These include technical, administrative, and physical safeguards. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

Your Choices

You may have the following choices regarding the use of your personal information:

Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect your ability to use certain parts of the Services.Promotional Communications: If you no longer wish to receive promotional emails or newsletters, you can opt-out by following the unsubscribe instructions in those emails or by contacting us at [email protected].

Accessing and Correcting Your Information

You may contact us to request access to, correct, or delete any personal information you have provided to us. We may not accommodate a request to change information if we believe the change would violate any legal requirement or cause the information to be incorrect.

Contact Us

If you have any questions or comments about this Privacy Policy or our practices, you can contact us at:Optimo Software Co

Suite 302, 33 Lexington Drive,

Bella Vista, NSW Australia 2153

Email: [email protected]

Website: www.getoptimo.io

Terms of Use

By using the Services, your visit and any dispute over privacy are subject to this Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the laws of New South Wales, Australia.